UNATTACHED
1.9M
Ontarians are currently unattached and seeking a family physician.
Building the Future of Primary Care
Family Medicine,Made Accessible.
The Hawes Health Group is building the future of primary care through integrated teams, innovative technology, and pharmacy-based clinics—bringing care closer to home.
Our 2027 Capacity
- Patients436,400
- Physicians100
- NP's136
- Pharmacists250+
Our 2029 Capacity
- Patients1,527,400
- Physicians350
- NP's476
- Pharmacists750+
The Numbers
65+
1.74M
patients are attached to a family physician age 65 or older.
IMPENDING CRISIS
3.64M
Ontarians could be without a family doctor as physicians age 65+ retire.
Access to Care Crisis
Ontario is in an Access to Care Emergency.
Across Ontario, millions of residents are struggling to find a family doctor or access timely, continuous primary care.
As demand rises and the physician workforce ages, communities face longer waits, greater pressure on emergency departments, and a growing risk of losing access altogether.
The Solution
How Hawes Health Solves the Problem.
Hawes Health delivers Hybrid Team-Based Care—giving patients access to a full health team of providers, working together with modern technology to make high-quality primary care more accessible, efficient, and sustainable.
More Providers, More Access.
Patients have access to a team of professionals—physicians, nurse practitioners, and pharmacists—so they can get the right care from the right person, faster.
The Right Care. Right Time.
By matching patient needs to the right provider, we reduce wait times, improve outcomes, and keep care convenient and continuous.
Lower Costs, Less Strain.
Our hybrid model reduces system strain, lowers costs, and creates a stronger foundation for primary care across Ontario.
Hybrid Team-Based Care
One Patient. One Team. All Working Together.
Physicians
Oversee complex care, diagnose, manage chronic conditions and overall health.
Virtual
Nurse Practitioners
Provide in-person assessments, follow-ups, health coaching and ongoing care.
In-Person
Pharmacists
Manage minor ailments, medications, renewals and conduct medication reviews.
In-Person / Virtual
Patients
Easy access to the right care, when and where they need it.
Community
Stronger, healthier communities across Ontario.
Pharmacy-Based Clinics
Care Closer to Home. Access Across Ontario.
Our pharmacy-based clinic model expands access by bringing care into communities through local pharmacy partners—making high-quality primary care easier to reach, closer to home, and less dependent on one centralized location.
Distributed Access Across Communities.
By spreading care across pharmacy-based locations, patients can access care closer to home with less travel and fewer barriers.
Physicians Reaching More Communities.
A virtual physician model paired with in-person nurse practitioners brings physician-led care to communities that may not otherwise have access.
Real Clinic Care Inside the Pharmacy.
Partner pharmacies include private exam rooms and the equipment needed for high-quality in-person visits, with nurse practitioners on site and physicians joining virtually when appropriate.
How The Clinics Work
One Local Site. Connected Clinical Care.
Community Pharmacy
Convenient local access
Private Clinic Room
Exam space + equipment
Nurse Practitioner On Site
Hands-on in-person care
Physician Joins Virtually
Assessment and treatment support
Key Benefits
Closer to Home
Care in familiar community locations.
Less Travel
Fewer trips to one central clinic.
Scalable Access
A model that expands across more communities.
Care Delivery
Local Access. Full Clinical Care. No Need to Wait for Doctors to Relocate.
Hawes Health brings physician-led care into local communities through pharmacy-based clinics. Our hybrid model combines in-person nurse practitioners with virtual physicians so patients can access high-quality care closer to home.
What This Means for Patients
We Remove the Burdens of Traditional Care
Our hybrid model eliminates or significantly reduces:
Time Off Work
Appointments fit your life
Long Wait Times
Shorter waits, faster care
Geographic Barriers
Care closer to home
Exposure to Illness
Care from the safety of home or a local clinic
Clinic Capacity Limits
More patients served
Limited Availability
Flexible hours and access
How Care Is Delivered
Virtual and In-Person Care
Virtual Appointments
Depending on their need, patients are routed to either their family physician or pharmacist for conditions that can be safely treated virtually.
In-Person Appointments
Depending on their needs, patients are routed to their local participating pharmacy to meet with their Nurse Practitioner or Pharmacist, where they can receive full spectrum in-person care in a private fully equipped clinic room.
In-Person Physician Attendance
When appropriate, the physician joins the in-person appointment via live video, assisting with assessments, communication, and treatment.
Physician-led care reaches more communities — without waiting for doctors to move there.
One Connected Platform
Every Provider. Every Patient. Connected.
Our Technology
Technology that Connects. Teams that Collaborate. Care that Delivers.
Our platform connects patients with the right provider at the right time. From booking and clinical routing to care delivery, prescriptions, follow-up, and reporting, technology supports every step of the Hawes Health hybrid care model.
Smart Routing System
The Right Care. From the Right Provider. Right From the Start.
At the time of booking, patients answer a few questions about their symptoms, concerns, and care needs.
Our Smart Routing System uses those answers to determine the most appropriate provider and care setting. It decides whether you should see a physician, nurse practitioner, or pharmacist, and whether your appointment can be virtual or in-person.
This reduces unnecessary appointments, shortens wait times, and lets each provider focus on the patients who need their expertise.
Patients reach the right provider faster — avoiding unnecessary appointments and delays.
How It Works
Care Assessment & Provider Selection
Patient Books an Appointment
The patient answers a few focused questions about symptoms and care needs.
Smart Routing Evaluates the Need
The platform assesses the type of care required and whether a hands-on examination is needed.
Physician
Virtual consultation, complex care, diagnosis, or chronic-condition management.
Nurse Practitioner
In-person examination, assessment, follow-up, and hands-on clinical care.
Pharmacist
Minor ailments, medication concerns, renewals, and pharmacist-led treatment.
Advanced Clinical Technology
Equipped for High Quality Virtual Care in Every Clinic.
Every Hawes Health pharmacy-based clinic is equipped with advanced HD mobile cameras and connected digital examination technology.
When a physician joins virtually, the in-person nurse practitioner can position the camera, perform the hands-on examination, and use connected clinical tools so the physician can see, communicate, assess, and treat the patient in real time.
Patients receive the expertise of a physician without sacrificing the quality and clinical value of an in-person examination.
HD Mobile Cameras
High-definition zoom, positioning, and clinical visibility.
Digital Examination Tools
Connected equipment that supports physician assessment from a distance.
Secure Real-Time Video
Private communication between the patient, nurse practitioner, and physician.
On-Site Clinical Assistance
The nurse practitioner performs the hands-on components of the examination.
A Platform Powering Every Step
One Connected Platform for Patients, Providers, and Pharmacies.
Everything your care team needs—connected in one intelligent platform. Built to simplify workflows, improve communication, and deliver better outcomes at every step.
All providers, every touchpoint, one platform.Better care, together.
The Hawes Health Platform
One connected system linking every touchpoint of care.
Modern EMR
Smart Scheduling
Patient Portal
ePrescribing & Pharmacy Sync
AI & Workflow Automation
Integrated Referrals
Real-Time Data
Secure & Compliant
Digital Forms & eConsent
Secure Messaging & Notifications
Get in Touch
Let’s Build BetterAccess to Care, Together.
Whether you’re with government, First Nations, a pharmacy, a physician practice, a nursing team, or supporting patients on the front lines, we’d love to hear from you.
Reach out to the Hawes Health team and let’s explore how we can help address the access to care crisis.
Email Us Directly
Contact@HawesHealth.com
Call or Text Us
+1 (437) 291-0362Patient Notice: The Hawes Health Group only accepts patients referred through Ontario’s Health Care Connect waitlist. To register, call 811 or 1-800-445-1822, or visit ontario.ca/healthcareconnect.